Multiple Options’ Animal Shelter Management System (MOASMS)

Shelter Management Software That Keeps Every Animal's Story Organized

From the moment an animal arrives to the day it leaves, MOASMS gives your shelter a clear, connected record of everything that matters — intake details, care history, kennel location, medical notes, photos, documents, and outcome information — all in one place.

Built through decades of software development experience and years of real-world animal shelter feedback.

One System. Every Connection.

MultiOp connects animal records, shelter operations, licensing, dispatch, adoptions, public web tools, documents, payments, reporting, and mobile access in one configurable system.

Overview of the MultiOp Animal Shelter Management System showing connected modules for animal management, medical care, licensing, dispatch, adoptions, public web tools, documents, finance, reporting, and mobile access.

Click image to enlarge.

A complete connected system view of MultiOp shelter operations.

Animal Management

Intake, animal profiles, visual kennel, status, location, and outcome tracking.

Medical Care

Vaccinations, treatments, exams, medications, procedures, and medical history.

Licensing

License records, renewals, notices, payments, delinquency, and citizen self-service.

Dispatch & Field Services

Complaints, calls, officer activity, follow-up, and field case history.

Adoptions & Outcomes

Adoption workflows, outcomes, adopter history, and adoptable/rehoming website support.

Public & Web Tools

Adoptable animals, found animals, lost/found reports, rehoming requests, and adoption site integrations.

Documents & Compliance

Forms, signatures, letters, notices, document history, and compliance records.

Financial Management

Receipts, payments, quotes & invoicing, audit trail, and revenue reporting.

Mobile Access

Field-friendly web tools, media capture, lookup tools, and secure mobile workflows.

Integrated & Connected

Media uploads, reporting, configuration, security, and connected system workflows.

A Complete Record System for Shelter Operations

MOASMS organizes the records and workflows that animal shelter staff depend on every day, from front-desk intake through kennel care, medical management, and outcome processing.

Animal Intake & Profiles

Record intake details, physical descriptions, age, breed, color, microchip numbers, intake source, reason for surrender, and initial condition notes. Attach photos at intake and throughout the animal's stay.

Kennel & Housing Management

Track where each animal is housed, manage kennel assignments and moves, monitor capacity, and maintain a clear location history for every animal in your care.

Medical Records & Care Notes

Document veterinary exams, vaccinations, treatments, medications, health observations, and care instructions. Keep medical history organized and accessible to staff.

Adoptions, Surrenders & Outcomes

Process adoptions, owner surrenders, transfers, and other outcomes. Record adopter information, adoption agreements, surrender details, and final disposition for every animal.

Lost & Found Records

Manage lost animal reports, found animal intake, and owner-reclaim activity. Connect people and animals to help reunite lost pets with their owners.

Documents, Images & Signatures

Attach photos, videos, scanned documents, adoption agreements, medical forms, and digital signatures directly to animal and person records.

Built for Animal Shelters and Humane Societies

Whether you are managing a municipal shelter, a private humane society, or a rescue organization, MOASMS adapts to your workflows rather than forcing your organization into a rigid process.

Who Benefits

Organized Records for Every Role in Your Shelter

Front-desk staff can process intakes quickly and accurately. Kennel staff can find an animal's location, care notes, and medical status at a glance. Veterinary staff can review and update medical records without searching through paper files.

Management can run reports on capacity, outcomes, length of stay, and operational activity. Multiple Options can adapt terminology, forms, and reports to match the way your organization already works.

Talk to Us About Your Shelter

Part of a Connected System

The shelter management module works alongside animal control, licensing, and other capabilities within MOASMS — so people, animals, complaints, and licenses can be connected rather than tracked in separate, disconnected systems.

Animal Control

Connect shelter animals to complaints, enforcement activity, field officer records, and property history managed in the animal control module.

Explore Animal Control →

License Management

Link animals and owners to license records, rabies vaccination information, and licensing history across departments.

Explore License Management →

Documents & Signatures

Attach documents, photos, and digital signatures to animal records without leaving the shelter module.

Explore Mobile Tools →

Reporting & Management

Generate shelter statistics, outcome reports, length-of-stay summaries, and management documents from the same system your staff uses every day.

Learn About Customization →

Common Questions

Questions we hear from shelter directors, operations managers, and evaluators considering animal shelter management software.

Can MultiOp be configured to match our terminology and forms?

Yes. Field labels, dropdown values, status codes, report formats, and form layouts can be adapted to match your agency's language and existing documents. MultiOp is designed to fit your operation, not force you to change it. See Customization & Data Conversion for details.

Can we attach photos and documents to animal records?

Yes. Photos, videos, scanned documents, forms, and signatures can be attached directly to animal records, person records, and cases. The MultiCapture add-on extends this with browser-based photo and video capture from any device.

Can our existing animal records be converted from our current system?

Multiple Options has experience converting data from a range of previous systems, including Chameleon, Shelter Pro, PetPoint, ShelterBuddy, and custom database formats. See Data Conversion for more information.

Does MultiOp handle both shelter operations and animal control?

Yes. MultiOp supports shelter management, animal control, pet licensing, and clinic operations in one connected system. Organizations can use the modules that match their needs and expand over time.

Ready to See MultiOp Animal Shelter Software in Action?

Whether you are replacing a paper-based system, upgrading from outdated software, or looking for a more organized way to manage shelter operations, Multiple Options can walk you through what MOASMS offers and how it could be configured for your organization.