One System Connecting Every Part of Your Operation
MOASMS brings shelter management, animal control, licensing, field operations, public web tools, and reporting together in one configurable system — built around the way your agency actually works.
Explore the full catalog below, organized from foundational records through specialized systems, public-facing tools, and integrations.
Foundational records, operational modules, reporting, administration, mapping/geocoding, and document management — the connected core that everything else builds on.
Known Persons Record
A complete, connected history of every person your organization serves or encounters.
The central person record links addresses, animals, adoptions, surrenders, complaints, financial activity, notes, media, citations, convictions, and other relevant history. Move directly from the person record to related operational records.
Central person/contact history
Direct navigation to related records
Connected animal, adoption, complaint, financial, citation and conviction history
Extensible with specialized modules
Animal Record
The complete lifetime record for each animal.
Covers identity, ownership, multiple intake episodes, location/status/pen/weight history, medical information, behavior, and outcomes — plus, for Animal Control, dangerous/vicious designations, complaints, citations, and related legal documentation.
Identity and ownership
Multiple intake episodes
Medical and behavioral history
Dangerous/vicious and potentially dangerous designations
Adoptions
Process adoptions quickly while keeping the adopter, animal, documents, follow-up, and financial activity connected.
Surfaces relevant adopter history and supports configurable adoption form packages that vary by animal, program, and language.
Adopter-history review
Configurable adoption packages
Cash Receipts and Document Management integration
Optional email delivery of completed packages
Cash Receipts
Integrated quotations, receipts, invoices, payments, audit controls, and transaction documents.
Supports quotes, open receipts, invoices, payment methods, reversing entries, signatures, and cash-drawer controls, with a full audit trail — plus donation and memorial correspondence.
Quotes, receipts and invoices
Reversing entries and audit trail
Donation and memorial correspondence
Multiple tax components, U.S./Canadian support, Canadian penny rounding
Complaints & Case Management
Keep the call, people, animals, evidence, enforcement activity, and prosecution-ready case record together.
Maintains call/incident data, narratives, involved people and animals, citations, follow-up, dispatch history, mapping, media, witnesses, evidence, and restitution — built around the Case Summary / Prosecutor Package.
Calls/service incidents and narratives
Citations and follow-up
Witnesses and evidence
Case Summary / Prosecutor Package
Convictions
Keep relevant conviction history available where prior history matters.
A lower-emphasis data-entry module; surfaces in Known Persons and Case Management when relevant, particularly in law-enforcement-oriented deployments.
Follow-Up System
Keep appointments, calls, compliance work, and future actions from falling through the cracks.
Manages reminders and tasks — appointments, calls, emails, vaccination, spay/neuter, compliance, and more — with context-aware Auto-Create and a daily logon summary.
Context-aware Auto-Create
Individual or role-based assignment
Day/month/date-range views
Daily logon summary and on-demand summary
Lost Animals
Proximity-based matching from both sides of the recovery process.
Lost matching is geography-first. MOASMS combines geographic proximity with practical characteristics, then presents potential matches for review — event-driven and bidirectional. Matching occurs when information arrives, not when staff remember to search.
Geographic proximity as primary driver
Event-driven bidirectional workflow
Map-based review
Lost Report → nearby shelter animals & Found ReportsShelter-recovered animal → potential Lost ReportsFound Report → potential Lost Reports
Wanted Animals
Match adoption requests to available animals in either direction.
Records specific or general adoption requests — breed, age range, sex — and searches from request to animal or animal to active requests.
Specific or general adoption requests
Request → animal and animal → request matching
Configurable auto-close
Inventory Management
Track inventory movement, accountability, clinical use, and replenishment from one transaction-based system.
Maintains full transaction history across multiple locations, with barcode scanning, controlled-substance logging, and lot/serial/expiration tracking. Reorder needs flow directly into the Purchase Order System.
Transaction-based inventory history
Controlled-substance logging/reporting
Lot, serial and expiration tracking
Direct Purchase Order handoff
Veterinarians
Keep veterinarian and clinic information available throughout animal-care workflows.
Maintains veterinarian/clinic contacts, program participation, addresses, and mapping/directions.
Veterinarian and clinic contacts
Program participation
Mapping and directions
Report Manager
Ask more questions of your data.
Centralizes reporting across MOASMS with parameter-driven report selection. Your data remains accessible — technically capable customers can use their own reporting tools against their own data.
Core record-level mapping provides map/aerial/Street View, directions, and individual location views — the foundation used by proximity and field-oriented workflows. Distinct from the specialized Mapping Module, which analyzes operational data thematically across many records.
Record-level mapping and directions
Map/aerial/Street View where available
Foundation for proximity workflows
Built-In Geo-Coding
Make location part of the data, not just part of the address.
Converts addresses to latitude/longitude throughout MOASMS, supporting mapping, proximity search, Lost Animals, Dispatching, and licensing.
Address-to-coordinate geocoding
Manual pin/location adjustment
Proximity search support
Dispatch/licensing/field workflow support
Document Management System
Keep the electronic document with the record that created it.
Selected generated documents are stored automatically as PDFs with the related record. Integrates naturally with Signature Capture for paper-reduced workflows.
Automatic PDF storage for selected documents
Record-level association
Signature Capture integration
View, print, email and export
Operational & Specialized Systems
Substantial Workflows That Extend Core Operations
Field, care, licensing, kennel, program, and regulatory workflows that build on the Core MOASMS foundation.
Featured System
Circle of Care — Veterinary & Daily Care Management
Plan the care. Deliver the care. Observe. Alert. Review. Adjust.
Circle of Care is a closed-loop veterinary and daily-care workflow. Veterinarians create medical plans in the Animal Record; care and kennel staff perform services and record daily observations; staff can issue animal-centered Alerts; veterinarians or appropriate staff review completed services and alerts; care is adjusted and the cycle continues.
Medical plans and daily rounds in one workflow
Animal-centered Alerts — Important or Routine, Medical or Custodial
Inventory usage, Follow-Up, and Feeding Management integration
Closed-loop review and adjustment, not a one-time entry
Plan the care → Perform the care → Observe the animal → Raise an Alert when needed → Review condition and care → Adjust the plan → the cycle continues.
Featured System
Dispatching
From incoming call to cleared scene, keep field operations connected.
Designed for Animal Control and tightly integrated with Complaints/Case Management. The operational call view includes complaint type, incident location, involved people and animals, priority/status, assigned officers, citations, Requests for Compliance, and dispositions.
Assigned → Received → Dispatched → En Route → Arrived/On Scene → Cleared
Keep field officers visible, connected, and supported.
A separate mobile officer tracking system that integrates tightly with Dispatching — secure officer location reporting, officer positions on the Call Map, assigned-call access, and field status updates.
Mobile officer location reporting with Dispatch Call Map integration
Panic/Emergency Alert with dispatcher acknowledgement and clear
Roadmap/Hybrid/Street View
Officer/device provisioning and historical location information
One licensing foundation for office, web, field, and multi-community operations.
The Licensing Suite builds around License Management and includes the public Licensing Website, Licensed Animal Lookup, mapping/field support, and licensing-specific reporting and compliance. The public Licensing Website supports new applications, renewals, document/image uploads, and public owner-contact lookup from a license tag.
A major capability is multi-community licensing: one agency can service multiple jurisdictions while keeping each community's records and transactions separate — with community-specific business rules, fee structures, financial reporting, administration, and operational reporting.
License Management foundation with public licensing website
Licensed Animal Lookup for field and public-safety use
Multi-community licensing with separate rules, fees, and reporting
Field/mapping support and licensing compliance reporting
A visual animal workbench and group-processing interface. Staff commonly select by Shelter Area and work from photo tiles showing animal image, name, pen, and key status — not the same tool as Kennel Management's capacity/occupancy reporting.
Photo-based animal workbench by shelter area
Standard and advanced filters with Include/Exclude lists
Multi-select Selected Animals Report
Task Manager group processing — feeding, medical, weighing, and more
More in This Category
Additional Operational & Specialized Systems
License Management
Manage the complete license lifecycle and keep renewal history visible.
Supports new licenses, renewals, current/previous history, fees, documents, and configurable business rules, with Renewal Notice History and on-demand renewal notices.
Review an owner and their animals together, update information, process renewals, and produce licenses and a receipt in one coordinated workflow.
Multiple animal renewals for one owner
Rabies information
Print licenses and receipt together
Licensed Animal Lookup
Give authorized field users the information they need to return licensed animals home.
Browser-based access to current licensing information for authorized field users such as police or public-safety personnel — helping identify a licensed animal and return it directly, particularly after hours.
Applies the same proximity technology used by Lost Animals to any known animal. Species is required; results can be ordered by distance with a map view.
Species and optional physical criteria
User-defined search radius
Distance-ordered results with map view
Multiple Animal Intake
Enter the common information once. Capture each animal individually.
For groups arriving together — establish shared data once, use Copy Down to carry common values, then record what makes each animal unique. Each still gets its own Animal Record.
Shared data entry with Copy Down
Individual animal characteristics retained
Separate individual Animal Records
Animal Transfers
One transfer. Multiple animals. One coordinated set of records.
Select multiple animals for a single transfer and produce one consolidated transfer manifest, one consolidated Cash Receipt, and one transfer contract — the transfer remains part of each animal's individual history.
Multiple animals in one transfer
One consolidated Cash Receipt
Transfer history retained per animal
Kennel Management
A clear visual picture of kennel capacity and animal placement.
Capacity/utilization by Shelter Area, species/breed counts, and a graphical color-coded pen view — plus housing and pen occupancy history and disease tracking.
Capacity/utilization by area
Graphical, color-coded pen view
Housing and pen occupancy history
Feeding Management
Plan the diet. Feed the animal. Know what to stage — and what you will need tomorrow.
Manage eligibility, assistance, animals, and inventory in one connected program.
A benefit record tracks eligibility, Authorized/Remaining Visits, and separate altered/unaltered allowances. Posting a distribution automatically relieves Inventory while preserving the audit trail.
Eligibility, visits and allowances
Posting relieves inventory automatically
Benefits Summary report
Address Standardization & Correction
Cleaner addresses in. Better results everywhere else.
Presents You Entered vs. Recommended on every address add or edit, standardizing to U.S./Canadian postal rules. The user stays in control — addresses are never silently overwritten.
U.S./Canadian postal standardization
You Entered vs. Recommended, Keep Original or Confirm
Supports mapping, licensing and proximity workflows
Mapping Module
Turn operational data into geographic insight.
Thematic operational maps across many records — Calls for Service, Classified Dogs, Incident/Complaint, Rabies Vaccination Status, and Microchip Status.
Calls for Service and Incident/Complaint maps
Classified Dog map
Rabies and Microchip status maps
Rehoming Request
Support rehoming while the animal remains with its current owner.
Owners submit a web-based request while continuing to care for the animal. Staff review, accept or reject, and can optionally list the animal on the Adoptable Animals website.
Public owner submission with Staff Web Review
Accept/reject decision
Optional Adoptable Animals website listing
Permit Management
From application and inspection through renewal and certificate.
Administers permits for kennels and other regulated facilities — status, dates, capacity, fees, inspection history, and renewal/replacement workflows.
Permit issuance, renewal and replacement
Inspection history and results
Renewal Notice History
Trap Management
Know what traps you have, who has them, and where they are.
Handles agency-owned traps from inventory and a prioritized waiting list through assignment, loan terms, mapped placement, and return history.
Trap asset inventory and prioritized waiting list
Loan/return transactions with due/overdue tracking
Geocoded placement and Trap Locations Map
Euthanasia Review
Document the review. Confirm the requirements. Record the authorization.
A due-diligence workflow documenting required review steps before euthanasia is authorized, with policy-driven approval requirements and electronic authorization.
Customizable, policy-driven task lists
Electronic authorization with multiple approvers
Controlled-substance inventory relief and audit trail
Volunteer Management
From opportunity and assignment to hours, requirements, and service history.
Defines positions and assignments, and supports organization-defined mandated-service programs tracking required, worked, and remaining hours.
Position/job definitions and assignments
Required/worked/remaining hours tracking
Known Persons integration and hours reporting
Purchase Order System
From reorder need to purchase order to receiving.
Extends Inventory Management into vendor purchasing and receiving, with full receiving history and multi-tax support.
Vendor management and branded purchase orders
Create Purchase Order directly from the Inventory Reorder Report
Public-Facing Websites and Released Web/Mobile Products
Connect the public and your field staff directly to MOASMS records.
Featured System
Public Animal Website
Connect the public directly to adoption, recovery, rehoming, and your shelter's records.
A branded public-facing system for adoptable animals, shelter-impounded or publicly reported found animals, successful outcomes, and structured public submissions. Individual animal pages provide additional photos, direct access to the shelter's Adoption Application, and a Request More Info form.
Animals flagged for public display appear automatically and are automatically removed when adopted, reclaimed, transferred, otherwise dispositioned, or no longer eligible for publication.
Adoptable and found listings with configurable search filters
Automatic publishing and removal
Happy Endings, automatically maintained from outcomes
Rehome a Pet, Submit a Lost Report, and Submit a Found Report — with Staff Web Review
Screenshot pending — Public Animal Website overview
MultiCapture
Capture it in the field. Save it to the record.
Mobile-friendly photo/video capture directly into Animal and Complaint/Case records — no separate take-transfer-rename-attach workflow.
External Service Integrations and Focused Extensions
Purpose-built connections between MOASMS and the external tools your organization already uses.
Animal Description Generator
Turn animal data into engaging adoption stories.
Creates public/adoption descriptions from Animal Record information with user control over tone, call to action, style, and length. Staff review, edit, regenerate, or copy the result and control the final published text.
Capture the signature and keep the signed document with the record.
Supports a physical signature pad or on-screen signature on supported touchscreens. Signed documents flow through normal MOASMS workflows and store electronically through Document Management.
Physical pad and touchscreen signature
Workflow integration
PDF/electronic document storage
Driver's License Barcode Processing
Scan the ID. Find the person. Resolve the differences.
Uses the PDF417 barcode on a driver's license for identity resolution and reconciliation — not simply copying ID data.
PDF417 scanning
Name search → Address search → Soundex-based Name AND Address search
User-controlled reconciliation, never a silent overwrite
Maintain the animal once. Publish the information to Petfinder.
Maintains Petfinder-specific listing information inside the Animal Record and supports individual or batch upload through Report Manager.
Petfinder fields in Animal Record
Individual export control and batch upload
Automatic removal when an animal is dispositioned or otherwise flagged no longer publishable
Adopt-a-Pet Integration
Maintain the animal once. Publish the information to Adopt-a-Pet.
Maintains Adopt-a-Pet-specific information in the Animal Record, including household compatibility and photo/video URLs.
Adopt-a-Pet fields in Animal Record
Household compatibility and multiple photos
Automatic removal when an animal is dispositioned or otherwise flagged no longer publishable
Found Animals Microchip Registration
Use the animal record to support microchip registration.
Prepares and exports found-animal information for participating microchip-registration workflows using data already maintained in the system.
Uses existing animal information
Found-animal registration workflow
Reduces duplicate data entry
Hill's Science Diet Program Support
Integrated adopter participation, export, and program reporting.
During an adoption, staff can record the adopter's participation decision using information already in the system. MOASMS maintains each person's opt-in/decline history to prevent duplicate submissions and repeated solicitation.
Direct Adoption integration
Opt-in/decline history and duplicate-submission prevention
Date-range export and performance reporting
E-Mailings
Create targeted email campaigns using MOASMS categories, queries, and contact data.
Campaign-based audience selection from MOASMS categories and queries, with content, attachments, and campaign history — a supporting capability built on your existing contact data.
Campaign-based, category- and query-based recipients
Content, attachments and processing options
Campaign history
Additional Available Capabilities
Additional Available Capabilities
Useful lower-emphasis functions, available when your organization needs them.
Membership Management
Manage members, renewals, and membership revenue from one connected record.
Membership information lives directly in the Known Persons Record — status, type, fee, and dates — with Membership Letters, Renewal Notices, and revenue reporting.
Livestock Attack Tracking
Document livestock losses, values, and case activity where the incident is managed.
A specialized tab within Complaints/Case Management supporting reimbursement-related documentation — attacking animal, disposition, losses, and valuation.
Ready to See the Full System in Action?
However broad your needs — from core shelter records to field operations, licensing, and public-facing tools — MOASMS can be configured around the way your agency works.
